I am in the process of setting up a DA server (which is working), and am documenting troubleshooting steps for IT. One issue I am seeing is on the Client side - specific to when you want to collect the logs and email.
I have the Group Policy setup with the DA connection name, and the email address the logs should go to. However when I click the button - "Collect" - nothing happens.
My understanding is that the default email program (In this case Outlook 2013) should open up, and attach the log files to an email message. But nothing appears.
I can advise that the log file is generated in the normal location (which I can advise IT to look for) but why is the email portion not working?
I have tried setting the default "Mail" application that comes with Windows 10 as default, but it won't work either.