Hi,
We've deployed IPHTTPS DirectAccess to Windows 10 clients using a single Windows 2012 R2 server behind a NetScaler for load balancing. DA works, but we have an issue where DA user's can't collect troubleshooting information. If you go the DirectAccess menu and go to collect under "Troubleshooting info" the icon
is temporarily surrounded by some spinning circles and nothing happens. I'm expecting Outlook to pop-up with a HTML attachment, but it doesn't.
The diagnostic file is generated in c:\users\username\appdata\local\temp\, but the file is only 4KB and the diagnostic links do not work. The probe list successfully finds the NLS and the DTE ping list passes as well.
This is our 2nd DA instance, the first instance doesn't have this issue. All DNS records look OK.
Any ideas?
Thanks
