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illegal signature

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I am attempting to publish our internal remote desktop login page (server.company.org/rdweb) for external use via UAG 2010.  I have configured my https trunk with the necessary IP address, portal and application properties.  Upon testing the portal/access from an external client machine I see the following errors in the security log:

 Warning 12/09/2013 12:08:47 31 Global Out-Of-The-Box Rules Security webconnect HNCUAG The request from source IP address 204.27.178.249, user to trunk webconnect; Secure=0 failed due to an error with a predefined global rule. The error code is Illegal character - (*).

I have tried to address the illegal character error by adding the * for legal characters (removing * for illegal) into:

trunk configuration -> URL inspection -> Global URL Character Rules (for each type)

Not having any luck.  This installation of UAG 2010 does not have sp1 installed.  Applying the service pack could have an effect.

Thoughts?




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