We have deployed to production a UAG trunk that is consumed mostly by tablet (iPad) users. Most of the time the standard logon screen appears (username / password). Occasionally, for reasons that I cannot pinpoint, the standard logon pages are replaced with the "Mobile Access Portal" logon screen. If the user on their iPad clears their cookies and then goes back to the site the standard logon pages then appear.
A couple of questions:
- What is triggering the Mobile Access Logon page as opposed to the standard page?
- Is there a way to disable that mobile logon feature altogether?
It is confusing for the user when they see the standard page and then sometimes get the page that is asking if they would like to set a PIN.
Thanks in advance.