Hi,
We have setup a DirectAccess production environment with two DirectAccess servers load balanced using a single F5 ELB. The DA clients can connect to DA server using IPHTTPS connection and access corporate resources.
However Remote Assistance is not working from computers in corporate network to DA clients as Isatap is disabled on DA servers due to External Load Balancing.
Remote assistance from DirectAccess server to DirectAccess Client machine is working using the RemoteAssistance Invitation file however not using Offer Remote Assistance.
Group policy is not configured for Offer Remote Assistance or any other method. Inbound and Outbound firewell rules have been created to allow Remote Assistance Traffic on DA client machines.
Is it possible to enable remote assistance from one DirectAccess client machine to another?
Any assistance will be highly appreciated.
Thanks.